299d Terms and Conditions

1 General Introduction and Eligibility

299d (referred to hereafter as "the Platform" or "we") is an online betting and casino service provider. By browsing this website (299d.cam), creating an account, or using any of our services, you fully agree to the following terms and conditions.

By using 299d, you confirm that you are at least 21 years old and that online betting activities of this kind are lawful in your area. If you are not sure about your legal status, please refrain from using the platform and seek legal advice if needed.

2 Account Registration and Security

2.1 Registration Requirements

The following conditions must be met to open a valid account on the 299d platform:

• The applicant must be at least 21 years old.
• Each person may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and deposited funds may be forfeited.
• All information provided at registration must be accurate, complete, and up to date.
• The account is for personal use only — betting on behalf of a third party is prohibited.

2.2 Account Verification (KYC)

Under 299d's security policy, you may be asked to submit identity documents or other paperwork for account verification at any time. 299d reserves the right to hold withdrawal processing until verification is complete.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you suspect any unauthorised activity on your account, contact our 24/7 live chat support immediately.

3 Deposit and Withdrawal Policy

3.1 Deposit Rules

The following payment methods are currently accepted on the 299d platform:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking

The correct reference or transaction ID must be provided at the time of deposit. Providing incorrect details may delay the credit to your account, and the platform is not responsible for such delays.

3.2 Withdrawal Rules

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Any active bonus wagering requirements must be completed before making a withdrawal.
• Withdrawals may be held for verification in cases of suspected suspicious activity.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

When you open an account with 299d for the first time and make a deposit, you can receive a 100% first-deposit bonus of up to ৳8,000. The following conditions must be met to receive this bonus:

• The bonus has a wagering requirement of 15x — meaning you must place bets totalling 15 times the bonus amount.
• The wagering must be completed before winnings earned using the bonus can be withdrawn.
• The welcome bonus can be claimed only once per person, device, IP address, or payment method.
• The period to claim or cancel a bonus may be limited.

4.2 General Bonus Rules

The following general rules apply to all bonus offers:

• Bonus funds cannot be withdrawn directly — they can only be used for betting.
• Violating the bonus terms may result in the cancellation of the bonus and all winnings earned from it.
• 299d reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to misuse bonus benefits or engage in bonus arbitrage may result in account closure.

4.3 VIP Program

The 299d VIP program has four tiers:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.1% weekly cashback
• Platinum — up to 1.5% weekly cashback

VIP tier upgrades are based on player activity and contribution to the platform. Cashback is automatically credited to your account each week.

5 Betting and Gaming Rules

5.1 General Betting Rules

The following rules must be strictly followed when betting on the 299d platform:

• A confirmed bet cannot be changed or cancelled unless a technical error has occurred on the platform.
• If the outcome of a bet is affected by a technical error or disconnection during a game, 299d will decide how to settle the relevant bet appropriately.
• The rules of the game provider (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, etc.) also apply.
• If there is an allegation of fraud regarding a game result, 299d will make a decision after completing an investigation.

5.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in immediate account closure:

• Using bots, scripts, or automated software to place bets.
• Using multiple accounts to claim bonus benefits.
• Using fraudulent payment methods or false information.
• Colluding with other players to strategically harm the platform.
• Attempting to hack the platform's software or gain unauthorised access.

6 Responsible Gaming Policy

299d takes responsible gaming very seriously. We believe gaming should be for entertainment, not as a way to ease financial pressure.

• You can set daily, weekly, or monthly deposit limits on your account through our live chat.
• Temporary breaks (cooling-off) and permanent self-exclusion options are also available.
• If you are experiencing problems related to gaming addiction, please seek professional help.

For more details, visit our Responsible Gaming page.

7 Privacy and Data Protection

299d gives the highest priority to protecting your personal information. The platform uses SSL encryption technology to keep all your data secure.

• Your personal information will not be sold to any third party.
• Data will only be used for providing services, preventing fraud, and meeting legal obligations.
• For more details on how your data is managed, please read our Privacy Policy.

8 Intellectual Property Rights

All content on the 299d website — logos, designs, software, text, graphics, and other materials — is the intellectual property of the platform and is protected by applicable law.

No user may copy, redistribute, modify, or use this content for commercial purposes without prior written permission from 299d.

9 Service Limitations and Liability

299d makes every effort to operate a safe and reliable platform. However, the platform has limited liability in the following areas:

• Any loss related to a game or bet caused by an internet disconnection.
• Technical problems in the software of third-party game providers.
• Issues caused by the user's own device or network.
• Loss resulting from account login credentials falling into the hands of another person.

In the case of any complaint or dispute, the decision of 299d management will be considered final.

10 Account Closure and Service Termination

10.1 Account Closure by the User

You may request to close your account at any time through our 24/7 live chat. You will be given the opportunity to withdraw any funds remaining in your account before closure; however, any bonus funds will be cancelled if the wagering requirements have not been met.

10.2 Account Closure by 299d

299d reserves the right to close any account immediately in any of the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspected fraudulent activity or money laundering.
• Operating an account using a false identity or false information.
• If the account holder is proven to be a minor.

11 Dispute Resolution

In the event of any dispute or complaint, please contact us directly first. Our support team will try to resolve the issue as quickly as possible.

The decision of 299d management is final in resolving disputes. If either party is not satisfied, they are free to approach the relevant legal authority.

12 Changes to Terms

299d reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the website for significant changes. Continued use of the platform after any changes means you have accepted the updated terms.

Visit this page regularly to stay updated on the latest terms and conditions.

13 Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• Live Chat: 24 hours, 7 days — support available in Bengali.
• Email: [email protected]

For more information, visit our FAQ page or go to our About Us page.